Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: November 2025

Introduction

At Neelinkee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our marketplace platform.

By using Neelinkee, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Privacy Policy Details

Account Information

When you register for an account, we collect your name, email address, phone number, profile picture, and location information. This information is necessary to create and maintain your account and provide our services.

Listing Information

When you create listings, we collect the information you provide including titles, descriptions, images, prices, categories, and location details. This information is displayed publicly to help buyers discover your items or services.

Payment Information

For subscription plans and transactions, we use Stripe to process payments. We do not store your complete payment card details. Stripe securely handles all payment information in accordance with PCI compliance standards.

Usage Data

We automatically collect information about how you interact with our platform, including IP addresses, browser type, device information, pages visited, time spent on pages, and clickstream data. This helps us improve our services and user experience.

To provide, maintain, and improve our marketplace services and features

To communicate with you about your account, listings, transactions, and platform updates

To personalize your experience and provide relevant recommendations

To analyze platform usage, track trends, and generate analytics for business insights

To detect, prevent, and address fraud, security issues, and technical problems

To comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Third-Party Service Providers

Stripe - for payment processing and subscription management
MapBox - for geocoding and location services
Supabase - for secure data storage and authentication

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Neelinkee, our users, or others.

You have the following rights regarding your personal information:

Access:You can access and review your personal information through your account settings

Correction:You can update or correct your information at any time in your profile

Deletion:You can request deletion of your account and associated data from your security settings

Data Portability:You can request a copy of your data in a machine-readable format

Processing Restriction:You can request to restrict processing of your personal information in certain circumstances

Objection:You can object to the processing of your personal information for direct marketing purposes

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Security Measures

We use encryption (SSL/TLS), secure authentication (Supabase Auth), Row Level Security policies, regular backups, and security monitoring to protect your data.

We use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings.

Essential Cookies

Required for basic platform functionality, authentication, and security

Functional Cookies

Remember your preferences and settings for an improved experience

Analytics Cookies

Help us understand how you use our platform to improve our services

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness

Neelinkee operates primarily in Europe (France, UK, Germany, Belgium, Netherlands). Your data is stored and processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the 'Last Updated' date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Questions About Privacy?

If you have any questions about our privacy practices or this policy, please don't hesitate to contact us.